Effective Date: April 17, 2025

This Privacy Policy (“Policy”) describes how NSMD Medical Solutions, including its affiliates, subsidiaries, and parent entities (collectively, “NSMD,” “we,” “us,” or “our”), collects, uses, protects, and discloses information obtained from you through our websites, applications, and services that link to this Policy, including www.nsmdsolutions.com (collectively, the “Platforms”). This Policy also applies to information collected offline, such as during visits to our offices, participation in NSMD events, interactions with our representatives, or in any situation where this Policy is provided to you. This Policy does not cover NSMD products with separate privacy policies or third-party websites we may link to, as we are not responsible for their privacy practices.

Scope of Information Collection

NSMD collects information in accordance with agreements with healthcare providers, which may include Business Associate Agreements under the Health Insurance Portability and Accountability Act (“HIPAA”). We are not responsible for the data handling practices of your healthcare provider, and we recommend reviewing their privacy policies.

Types of Information Collected

We may collect the following categories of information:

• Personal Information: Name, contact details, and other identifiers provided when you interact with our Platforms or services.
• Health-Related Information: Data processed on behalf of healthcare providers, such as medical billing or claims information, in compliance with HIPAA.
• Usage Data: Information about your interactions with our Platforms, including IP address, browser type, and pages visited.
• Offline Information: Information collected during in-person interactions, such as at NSMD events or office visits.

How We Use Your Information

NSMD uses your information to:

• Provide and improve our medical billing, revenue cycle management, and healthcare IT services.
• Process claims and facilitate reimbursements for healthcare providers.
• Communicate with you about our services or respond to your inquiries.
• Ensure compliance with legal and regulatory requirements, including HIPAA.
• Analyze and enhance the functionality and security of our Platforms.

Information Sharing and Disclosure

We may share your information as follows:

• With Healthcare Providers: To fulfill our services, such as processing claims or managing billing.
• With Service Providers: Third parties that assist with our operations (e.g., IT support, data storage) under strict confidentiality agreements.
• For Legal Compliance: When required by law, such as responding to subpoenas or regulatory requests.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, ensuring continued protection of your information.

We do not disclose personal information to third parties for their direct marketing purposes unless explicitly authorized by you. You may request a list of categories of personal information disclosed to third parties for marketing purposes in the prior calendar year by contacting our Chief Compliance Officer at the address below. NSMD limits responses to one request per year and may require identity verification.

Data Security

NSMD employs industry-standard safeguards, including encryption, multi-factor authentication, and restricted access controls, to protect your information. Our Platforms use secure cloud storage compliant with HIPAA and other applicable regulations. However, no system is entirely risk-free, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our Platforms use cookies and similar technologies to enhance user experience, analyze usage, and improve services. By continuing to use our Platforms, you consent to our Cookie Policy, which is available on our website.

Children’s Privacy

Our Platforms are intended for individuals aged 18 and older. NSMD does not knowingly collect personal information from children under 13, in compliance with the U.S. Children’s Online Privacy Protection Act (“COPPA”). If we learn such information has been collected, we will promptly delete it.

Your Rights and Options

Depending on your jurisdiction, you may have rights to:

• Access or correct your personal information.
• Request deletion of your data, subject to legal obligations.
• Opt out of certain data sharing practices.

To exercise these rights, contact our Chief Compliance Officer at:

NSMD Medical Solutions
Chief Compliance Officer
P.O. Box 88942
Seattle, WA 98138

We may require additional information to verify your identity. For accessibility accommodations, such as accessing this Policy in an alternative format, please call 888-987-6250.

Changes to This Policy

NSMD may update this Policy to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated Policy on our Platforms with a revised effective date. Your continued use of our Platforms after such changes constitutes acceptance of the updated Policy.

Contact Us

For questions or concerns about this Policy, please contact us at:

NSMD Medical Solutions
MPG – Medical Providers Group
501 S. Broadway Hicksville, NY 11352
(718) 229-5786
nsmd@mpgsystems.com 

By using our Platforms or services, you acknowledge that you have read and understood this Privacy Policy.